The Cohen Career Center at William and Mary. IMPROVE THE QUALITY OF L THE RESIDENTIAL EXPERIENCE FOR R YOUR STUDENTS AND YOUR INSTITUTION TUTION COLORADO STATE UNIVERSITY ACUHO-I/EBI Resident, Apartment and Student Staff Assessments “Assessment and benchmarking are invaluable tools for today’s campus housing departments. The ACUHO-I/EBI housing assessments are a leader in the field, and through this collaboration, the survey results provide valuable insight into campus operations.” Jill Eckhardt, ACUHO-I President residence hall. In order to address students’ dissatisfaction with room assignments, Emory’s residential life department launched a communications campaign to inform students about what they considered to be more reasonable expectations. Targeting the low learning outcomes related to personal interactions and disappointment with sophomore-year programming, the SYE leadership unveiled a new slate of programs Invest your time, effort and resources in assessment with proven impact. FOR MORE INFORMATION, CONTACT: Gle Glenn Skaggs | (417) 429 4530 | GSkaggs@webebi.com COLLEGE OF WILLIAM AND MARY SEPTEMBER + OCTOBER 2011 31