Talking Stick - September/October 2011 - 34

COLORADO STATE UNIVERSITY

Choices galore keep students satisfied at a Colorado State dining hall.

on conflict resolution and student diversity. At the College of William & Mary in Williamsburg, Virginia, Deb Boykin, the assistant vice president for student affairs and director of residence life, uses the ACUHO-I/ EBI assessment results to refine RA training every August and then to guide staff responses to issues that arise during the year. She has also used the results to develop a diversity action plan for residence life, which serves as a model for all student affairs efforts. At Angelo State University in San Angelo, Texas, staff members in the residential programs, led by director
34
TALKING STICK

Connie Frazier, utilize ACUHO-I/ EBI survey results to identify areas for improvement and to help achieve more measurable progress. Backed by these results, the department reallocated resources to create two new staff positions: an enhancement programs coordinator and a judicial programs coordinator supported by 15 student program assistants. These positions focus on issues related to student transition, substance abuse, and healthy relationships, which had been identified as major areas of concern. As a result, there has been a significant improvement in meeting learning outcomes, increasing personal interactions, and improving the residence hall environment.

Frazier also uses the survey analysis to create budgetary priorities and to guide resource allocation, ensuring that these vital programs survive during challenging fiscal periods. For Rose E. Viau, director of residential life at Northwest Missouri State University in Maryville, ACUHO-I/EBI survey results provide a starting point for conversations about student success. Through the use of customized surveys and focus groups, Viau and her team determine specific areas of concern and then design relevant plans of action. Insights from the survey guide the creation of a master plan for
CONTINUES 49



Talking Stick - September/October 2011

Table of Contents for the Digital Edition of Talking Stick - September/October 2011

Talking Stick - September/October 2011
Contents
Online Now
Vision
Just In
Your ACUHO-I
Transitions
Res Life
Special Focus
Calendar
Making the Most of Assessment Results
Taming the Multi-Headed Beast
Conversations
First Takes
Reporting Out
Welcome
Snapshot
Talking Stick - September/October 2011 - Intro
Talking Stick - September/October 2011 - BB1
Talking Stick - September/October 2011 - BB2
Talking Stick - September/October 2011 - Talking Stick - September/October 2011
Talking Stick - September/October 2011 - Cover2
Talking Stick - September/October 2011 - 1
Talking Stick - September/October 2011 - 2
Talking Stick - September/October 2011 - Contents
Talking Stick - September/October 2011 - Online Now
Talking Stick - September/October 2011 - 5
Talking Stick - September/October 2011 - Vision
Talking Stick - September/October 2011 - 7
Talking Stick - September/October 2011 - Just In
Talking Stick - September/October 2011 - 9
Talking Stick - September/October 2011 - 10
Talking Stick - September/October 2011 - 11
Talking Stick - September/October 2011 - 12
Talking Stick - September/October 2011 - Your ACUHO-I
Talking Stick - September/October 2011 - 14
Talking Stick - September/October 2011 - 15
Talking Stick - September/October 2011 - Transitions
Talking Stick - September/October 2011 - 17
Talking Stick - September/October 2011 - 18
Talking Stick - September/October 2011 - 19
Talking Stick - September/October 2011 - Res Life
Talking Stick - September/October 2011 - 21
Talking Stick - September/October 2011 - 22
Talking Stick - September/October 2011 - 23
Talking Stick - September/October 2011 - Special Focus
Talking Stick - September/October 2011 - 25
Talking Stick - September/October 2011 - 26
Talking Stick - September/October 2011 - Calendar
Talking Stick - September/October 2011 - Making the Most of Assessment Results
Talking Stick - September/October 2011 - 29
Talking Stick - September/October 2011 - 30
Talking Stick - September/October 2011 - 31
Talking Stick - September/October 2011 - 32
Talking Stick - September/October 2011 - 33
Talking Stick - September/October 2011 - 34
Talking Stick - September/October 2011 - 35
Talking Stick - September/October 2011 - Taming the Multi-Headed Beast
Talking Stick - September/October 2011 - 37
Talking Stick - September/October 2011 - 38
Talking Stick - September/October 2011 - 39
Talking Stick - September/October 2011 - 40
Talking Stick - September/October 2011 - 41
Talking Stick - September/October 2011 - 42
Talking Stick - September/October 2011 - 43
Talking Stick - September/October 2011 - Conversations
Talking Stick - September/October 2011 - 45
Talking Stick - September/October 2011 - 46
Talking Stick - September/October 2011 - First Takes
Talking Stick - September/October 2011 - Reporting Out
Talking Stick - September/October 2011 - 49
Talking Stick - September/October 2011 - 50
Talking Stick - September/October 2011 - 51
Talking Stick - September/October 2011 - 52
Talking Stick - September/October 2011 - 53
Talking Stick - September/October 2011 - Welcome
Talking Stick - September/October 2011 - 55
Talking Stick - September/October 2011 - Snapshot
Talking Stick - September/October 2011 - Cover3
Talking Stick - September/October 2011 - Cover4
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