Health Essentials - Winter 2012 - Euclid - (Page 2)

from the president Points of pride Now that 2012 is under way, I’d like to reflect on some of the great things that happened at Euclid Hospital last year. Our employees show a great deal of commitment and dedication to our patients every day, and their contributions enabled our hospital to achieve many significant outcomes and milestones, including: overall satisfaction on both our inpatient satisfaction and outpatient services scores. The changes and enhancements we have made at Euclid Hospital are making a difference, and patients are taking note. Euclid Hospital 18901 Lake Shore Blvd. Euclid, OH 44119 216.531.9000 Joanne Zeroske, BSN, MBA President, Euclid Hospital CLEvELANd CLINIC HEALtH SyStEM – EASt REgION ExECutIvE COMMIttEE Ronald J. Ross, Md, Chairman Syed Ashraf, Md dawn Bailey, BSN, MAOM, RN david L. Bronson, Md, FACP delos M. Cosgrove, Md Fred M. degrandis Cynthia L. deyling, Md, MHCM, FACP david Fishman, Md Steven glass Joseph Iannotti, Md, Phd Jeff Jones dennis Kane, dO James Lane, Md Norma Lerner Michael J. Meehan, Esq. Bert W. Moyar William C. Mulligan Robert Rich Jr. david W. Rowan, Esq. Sarah Sinclair, MBA, BSN, RN EdItORIAL Samantha Brainard Adrienne Russ Annette thompson CONtRIButINg WRItERS Anne gallagher Sherri Kightlinger this publication is for informational purposes only and should not be relied upon as medical advice. It has not been designed to replace a physician’s medical assessment and medical judgment. Always consult first with your physician about anything related to your personal health. Superior Employee Engagement We know that employee experience has a direct impact on patient experience. On its annual employee survey, Euclid Hospital had the highest overall engagement score of all the Cleveland Clinic community hospitals and the highest score in the health system for departments with 500 employees or more. At Euclid Hospital, our dedication to the patients we serve is evidenced by the exceptional achievements we celebrated in 2011. Best wishes for a healthy and happy year. Sincerely, Recognition of Quality Euclid Hospital received national recognition from The Joint Commission, the predominant accreditation organization in the country, as a “Top Performer on Key Quality Measures” for heart failure, pneumonia and surgical care. Of the 3,099 hospitals that submitted accountability measure data to The Joint Commission, Euclid Hospital was one of only 405 to meet or exceed the target rates of performance for 2010. Only 14 Ohio hospitals were recognized for this achievement. Patient Satisfaction Improvement Euclid Hospital was recognized for its dedication to quality improvement by Press Ganey, a patient survey organization. We demonstrated improvements in Joanne Zeroske, BSN, MBA President, Euclid Hospital t tter rateful patienoberler a hip resurfacing procedure G fo ct ould like to hospital in O I very much w I entered your and his team. ith that Dr. Brooks been treated w performed by I have never u. hospital at oughts on to yo I entered the pass these th my entire life. ce and asked and care in by the entran much respect w us standing sa my admission y wife; a lady iled, filled out 5 a.m. with m lling her, she sm be prepared. d. After te to an area to what I neede cted me over re are me as if I me and then di r way to prep form, banded ent out of thei d aides did a is room w the nurses an Everyone in th my stay, all of g s and eir own. Durin on to my friend was one of th s and will pass plaint . I have no com le in your care fantastic job. I received whi e my wife and ic family the serv Robert o Clyde, Ohi 2 WINtER 2012

Table of Contents for the Digital Edition of Health Essentials - Winter 2012 - Euclid

Health Essentials - Winter 2012 - Euclid
Contents
A message from the president
Wound healing therapy now available at Euclid
Doing it her way
All-day therapy can help with fuller recovery

Health Essentials - Winter 2012 - Euclid

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