University Business - July/August 2011 - (Page CG2)

2011 DIRECTORY OF HIGHER EDUCATION CONSULTANTS Worth the Cost NE OF THE MOST misunderstood actions a higher education administrator makes is when he or she contracts the services of a paid consultant. To those outside the decision circle, the move often seems wasteful, especially at a time when department budgets are on the chopping block. ey ask why the school must go to the expense of bringing in an “expert” to tell them what they believe they already know. But that view is shortsighted and misses the larger picture. Good consultants are indeed experts in their ﬁeld, having worked through the very same problems they are now being called on to solve. Many themselves have had long and successful careers as higher education administrators, and are eager to bring their knowledge and skills to bear. ey oﬀer a range of experience and have access to a network of advisors that can help guide your institution along the path to a successful result. But there are many factors to consider before signing on the dotted line for a consultant’s services. He or she will be a team member, however temporary, and the consultant search should be the same as with any key player. Look for someone who has worked with institutions of a similar size and culture to yours. A good consultant will gladly share a previous client list. en, contact those clients and get their assessment of the consultant’s performance. Make sure the consultant is in tune with your institutional goals and is not pushing a “one size ﬁts all” solution. e consultant must be willing to work with each relevant constituent group to assess their needs and concerns. Getting constituent buy-in is important. It takes a special skill to ﬂoat ideas to these groups without appearing critical or overbearing. Begin your search with the consultants on these pages. ey can help with a broad variety of problems, including enrollment, human resources, strategic planning, capital planning, leadership development, and more. O ACADEMIC PLANNING p.4 SunGard Higher Education ACCOUNTABILITY p.4 Alliance ADMINISTRATIVE SOFTWARE p.4 Education Strategies LLC EMPOWER Student Information System Strata Information Group (SIG) SunGard Higher Education ADMISSIONS AND RETENTION SERVICES p.4,6 The Dysart Group Inc. Greenwood & Hall The Lawlor Group, Inc. Maguire Associates, Inc. Miller/Cook & Associates, Inc. Performa Higher Education Pharos Resources, LLC SunGard Higher Education ADULT LEARNING p.7 Performa Higher Education Stamats Inc. ARCHITECTURE p.7 Dougherty & Dougherty Architects LLP Performa Higher Education Sasaki Associates, Inc. Teng & Associates Theatre Projects Consultants Thorburn Associates, Inc. ASSESSMENT p.7 Eduventures, Inc. MGT of America Percept Research SunGard Higher Education Waypoint Outcomes AUDIO VISUAL p.7 Thorburn Associates Inc. BUSINESS MANAGEMENT SOFTWARE p.8 Strata Information Group (SIG) BUSINESS PROCESS AUTOMATION SOLUTIONS p.8 iDoxSolutions, Inc. CAMPUS BOOKSTORES p.8 Barnes & Noble College Campus Bookstore Consulting CAMPUS CARD SYSTEMS p.8 The CBORD Group, Inc. CI Solutions HID Global Robert Huber Associates CAMPUS COMMERCE p.8,9 Nelnet Business Solutions Sallie Mae TouchNet Information Systems, Inc. CAMPUS PLANNING p.9 Anderson Strickler. LLC Biddison Hier, Ltd. Paulien & Associates, Inc. Rickes Associates, Inc. Sasaki Associates, Inc. CAREER SERVICES p.9 Curran Career Consulting COMPLIANCE p.9 American Appraisal The Evans Consulting Group, Inc. Nelnet Business Solutions CONSTRUCTION CONSULTING p.9 ISEC, Inc. CONSULTING SERVICES p.9,10 Acentech Inc. Melvin E. Barnette & Associates, Inc. DiMeo Schneider & Associates, LLC The Dysart Group Inc. E.P.P.A. Consulting The Evans Consulting Group, Inc. Financial Aid Services Inter-Collegiate Athletic Consulting The Lawlor Group, Inc. NCHEMS – National Center for Higher Education Management Systems RuffaloCODY USA Funds CORPORATE UNIVERSITIES p.10 Development Dimensions International (DDI) CRM p.10 SunGard Higher Education CUSTOMER SERVICE AND RETENTION p.10,12 N. Raisman & Associates DIGITAL SIGNAGE p.12 Capital Networks Limited Keywest Technology Mitsubishi Electric DISTANCE EDUCATION p.12 Heeger Kelly Higher Education Consultants SunGard Higher Education DISTANCE LEARNING p.12 Alliance 2 | July/August 2011 universitybusiness.com/consulting http://www.universitybusiness.com/consulting

Table of Contents for the Digital Edition of University Business - July/August 2011

University Business - July/August 2011
Contents
Editor's Note
Ad Index
College Index
Behind the News
Sense of Place
Viewpoint
Financial Success
Money Matters
Community Colleges
Funding Capture
Models of Efficiency
Thwarting ID Thieves
Embezzlement Epidemic
What's New
End Note

University Business - July/August 2011